Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. Please take a moment to read our return and exchange policy, designed to protect both you and our business.

1. Eligibility for Returns and Exchanges:

• Returns or exchanges must be requested within 7 days of the delivery date.
• The item(s) must be unused, unworn, unwashed, and in their original packaging with all tags attached.

2. Process for Returns and Exchanges:

• To initiate a return or exchange, please contact our customer service team via email at [info@himawarius.com] with your order number and reason for the return or exchange.
• After receiving approval, you will be provided with detailed instructions on where to ship the return.
• Return shipping costs are the responsibility of the customer, except in cases where the item received was incorrect or defective.

3. Refunds:

• Once we receive your return and inspect the item(s), we will process the refund to your original payment method within 7 business days. Please note that it may take additional time for your bank to process the refund.
• Original shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).

4. Exchanges:

• If you would like to exchange an item for a different size, color, or style, please follow the same return process. After the return is received, we will process the exchange based on the availability of the requested item.
• If the exchange item is unavailable, you may choose to receive a store credit or a refund.

5. Restocking Fee:

• In certain cases, a restocking fee of up to 15% may be applied for returned items that do not meet the return criteria or in cases where multiple items are returned from a single order.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us within 48 hours of receiving the package with photo evidence. We will arrange for a replacement or issue a refund at no extra cost to you.

7. Final Sale and Promotional Items:

• Items purchased during a sale or promotion, or marked as "Final Sale," are not eligible for return or exchange unless the item received is defective.

8. International Orders:

• International returns are accepted, but customers are responsible for return shipping fees, duties, and taxes. Exchanges for international orders will incur additional shipping costs.

9. Order Cancellations:

• Orders can be canceled within 12 hours of placing the order. After this period, the order will be processed and shipped, and our standard return policy will apply.

10. Contact Us:

If you have any questions regarding our return or exchange policy, please do not hesitate to contact us at [info@himawarius.com]. We are here to help and ensure that your shopping experience with us is a pleasant one.

By shopping with us, you agree to abide by the terms of this return and exchange policy. We reserve the right to update or modify this policy at any time without prior notice.