Thank you for shopping with us! We are committed to delivering your order in a timely manner and providing an exceptional shopping experience. Please take a moment to review our shipping policy, which is designed to ensure clarity for both our customers and our business.

1. Order Processing Time:

• All orders are processed within 2-4 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed the next business day.
• During high demand periods, processing times may be extended by an additional 1-3 business days. We will notify you if there are any significant delays.

2. Domestic Shipping (USA):

• We offer standard shipping for all domestic orders. Delivery times typically range from 5-7 business days depending on your location.
• Expedited shipping options are available at an additional cost. These options will be displayed at checkout.

3. International Shipping:

• We ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
• Delivery times for international orders typically range from 10-20 business days.
• Customers are responsible for any customs duties, taxes, or additional fees that may apply in their country of residence.

4. Shipping Fees:

• Shipping fees are calculated based on the weight, size, and destination of your order. These fees will be displayed at checkout before you complete your purchase.
• We offer free international shipping for orders over $149. However, customs duties and taxes are the responsibility of the customer.

5. Shipping Carrier and Tracking:

• We use reliable carriers such as UPS, FedEx, DHL, and USPS for both domestic and international shipments.
• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real-time.
• Please allow 24-48 hours for the tracking information to update after you receive the shipping confirmation email.

6. Delivery Times:

• We strive to meet the estimated delivery times provided during checkout; however, delivery times may vary due to factors beyond our control, such as weather, customs processing, and carrier delays.
• Please note that these are estimated delivery times and not guaranteed. We are not responsible for delays caused by the shipping carrier.

7. Incorrect Shipping Information:

• It is the responsibility of the customer to provide accurate shipping information. If you provide an incorrect address or fail to collect your package, we cannot be held liable for delivery issues.
• If a package is returned to us due to an incorrect address or failure to collect, customers will be responsible for the re-shipping costs.

8. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. Once a package has been marked as delivered by the carrier, the responsibility lies with the customer.
• If you believe your package has been lost or stolen, please contact the carrier directly for assistance. We will do our best to support you in resolving the issue.

9. Refused or Undeliverable Shipments:

• If a shipment is refused by the customer or cannot be delivered due to an error in the shipping information provided, the customer is responsible for the return shipping costs as well as any fees incurred by the carrier.
• The cost of the original shipping is non-refundable for refused or undeliverable packages.

10. Split Shipments:

• In some cases, your order may be shipped in multiple shipments. If this happens, you will receive a separate tracking number for each shipment. The estimated delivery time for each shipment may vary.

11. Pre-Order and Backorder Shipping:

• For items available on pre-order or backorder, the shipping date will be clearly indicated on the product page. Please note that these orders will be shipped as soon as the item becomes available.
• If your order includes both in-stock and pre-order items, we will ship the in-stock items first and the pre-order items separately when they are available.

12. Cancellations:

• Orders can be canceled within 12 hours of placing the order. After this period, the order will be processed and shipped, and the standard return policy will apply.
• If your order has already been shipped, it cannot be canceled. You will need to follow our return policy once the item is received.

13. Damaged or Missing Items:

• If your package arrives damaged or incomplete, please contact us within 48 hours of receiving the order with photographic evidence of the damage. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund.

14. Contact Us:

If you have any questions or concerns regarding shipping, please reach out to our customer support team at [info@himawarius.com]. We are here to assist you and ensure that your order arrives as expected.

By placing an order with us, you agree to the terms outlined in this shipping policy. We reserve the right to update or modify this policy at any time without prior notice.